Shipping costs

Shipping costs include postage by registered or insured letter, packaging and order processing. You choose your carrier with full knowledge in order to have the best service provided.

The reimbursement indemnities are paid by the carrier to the seller who pays them back to the customer. There can be no refund greater than the amount received from the carrier.


Baskets are kept for 10 days before being automatically cancelled.


Sale prices are those effective at the time of the order and they can be changed on the website at any time without notice.

Payment methods

This website accepts 2 payment providers :

  • Paypal : Paypal, Paypal Credit, SEPA, iDEAL, SOFORT Banking, giropay, EPS, Bancontact, BLIK, Przelewy24, MyBank, Mastercard, VISA, American Express and Discover
  • Stripe : Mastercard, VISA, American Express, Discover and SEPA

Terms of delivery

Deliveries are made by CTT. Any complaint relating to the container or packaging must be made before signing the delivery slip with the carrier. For orders without insurance, we decline all responsibility in case of lost or damage by the post service

Regarding the content and quality of the articles received, it is your responsibility to check their conformity upon receipt. If a complaint about the delivered items seems justified to you, you must send us a complaint within eight days of delivery. 


To be processed as soon as possible, all complaints must be sent to the customer service through the contact form.

Clause of withdrawal

You have a withdrawal period of 14 clear days from the date of receipt of your ordered items to return products for exchange or refund. To exercise the right to cancel, you must inform us with the contact form of your decision to cancel this contract by a clear statement.

Products must be returned to us, in perfect condition for resale, in their original packaging, carefully packaged. The cost of returning is the buyer's responsibility.

If the return is made due to a company error, you will be refunded. If it is made because of an error on your part, a corresponding credit note will be used in the shop valid for 1 year.


The company  MES - Mercado €uro Souvenir can not be held liable in any way whatsoever for any direct or indirect damage, both material and immaterial or bodily related to the use of the product (s) that it markets.

By ordering a product on the MES - Mercado €uro Souvenir website, the customer declares to have read the general conditions of sale of the company  MES - Mercado €uro Souvenir and declares to accept these conditions without any restriction.

MES - Mercado €uro Souvenir | Rua de Santa Marinha, 2921 | Anais 4990-501| PORTUGAL